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What are the shipping times for your products?
We take 1-2 days to process your order and 2-7 days to deliver it to you.
What will shipping cost?
You can enjoy Free Shipping on all orders in the U.S
Do you ship all over the world?
No, We only ship in the United States.
Where do we ship your product?
We ship only to the 48 contiguous states in the USA
Do you provide product tracking/tracking information?
Yes, wait 3 days after your order and ask us via email.
Missing some items from my order, what's going on?
Our products are shipped separately according to your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will certainly arrive shortly.
I received a damaged item. What can I do?
We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: info@example.com and we will send you a similar replacement item as soon as possible.
Where are you located?
We are located in the United States.
I still have not received my order. What takes so much time?
We apologize for the delay. Sometimes shipping may take longer than expected due to weather, wrong address or zip code. You can instead track your order and see where it is at any time. If you still feel that you need help in tracking your package or would like to inquire about it, please contact us by email at the following address: info@american-hoops.com or call us at +1 (805) 253-2730
.